Terms of Service

Seats provides best-efforts restaurant reservation assistance, availability monitoring, and manual request services. Seats does not guarantee that restaurant availability will appear or that a booking will be secured.

Automated monitoring depends on supported providers and may be disabled for venues or providers where automated access is not appropriate. In those cases, Seats may offer a manual request service instead.

Credits are account balance used to create restaurant watches. A watch runs for the selected venue, party size, date range, and time preference, and credits are deducted when the watch is created. Credits do not guarantee a table, a restaurant response, or a successful booking.

The marketplace lets members list and claim reservation handovers. Users are responsible for the accuracy of listings, for respecting restaurant booking and transfer rules, and for completing any handover in good faith. Seats may review, hide, reject, or remove listings, claims, and reports where needed for trust, safety, support, policy compliance, or abuse prevention.

Marketplace handovers can fail for reasons outside Seats control, including restaurant policy, cancellation, inaccurate user information, a lister or claimer not following through, or the restaurant refusing a transfer. Seats may record confirmations and reports to maintain reliability signals and investigate disputes.

You must not misuse booking links, scrape private marketplace data, submit false reports, impersonate another person, or use Seats to bypass restaurant terms. Seats may suspend access, remove credits, or block marketplace actions where abuse, fraud, chargeback risk, or safety concerns are identified.